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New book published – Quality beyond Borders: Dantotsu or How to Achieve Best in Business by David Hutchins

In the UK, over the last few decades we have embraced Six Sigma, Lean and other Japanese management techniques and have spent £billions on consultancy and courses, so why are we still behind countries like Japan and Germany who are turning out superior quality products? Quality Beyond Borders looks at Japan where these concepts are

Arron Taylor has been named ‘Student of the Year Award 2018’ by D

As part of the National Quality Month which is staged every year in November, David Hutchins Innovation is delighted to announce the winner of the ‘Student of the Year Award 2018’. Selected from a strong pool of candidates, Arron Taylor who works for Schlumberger Ecuador, completed the five unit Quality Fundamentals course in just 6

November is ‘Quality Month’, how will you promote it?

November is ‘Quality Month’, how will you promote it?

November is ‘Quality Month’, how will you pomote it in your organisation? The concept of ‘Quality Month’ originated in Japan in the late 1950’s but remained there until the late 1970s when the world woke up to the role of ‘Quality’ in Japan’s post war transformation from being labelled as ‘junk merchants’ to the world

How to promote Quality Month in your organisation

How to promote ‘Quality Month’ in your organisation Now is the time to think about how you intend to launch and run your Quality Month. Don’t leave it to the last minute. Throughout the month of November we will have a number of activities and resources available to download.  Here are some suggestions to help

Quality Month – Employee in the spotlight award

 Do you know someone in your organisation who has gone above and beyond their role in the organisation? Quality Month – Employee in the Spotlight Award The Employee in the Spotlight Awards is an annual celebration of an individual who has made an outstanding contribution to quality excellence. This person will be a highly respected

How to position yourself for a promotion – Quality Jobs

You’ve been feeling like you’re stuck in a rut career wise and maybe you’ve been awaiting that long overdue promotion.   So how do you move your career forward?   We have some suggestions on how you might start to work on your own personal development and start to take action. Our first suggestion is to write

DMAIC, PDSA, Lean Six Sigma, the Quality Gurus – fake Quality News part 1. etc.

What is in a name! I call this ‘fake quality news’ for good reason! Six Sigma and Lean advocates collectively herald the  acronyms, words and names I have put in this title as if they are the latest thing in Quality. If there was no damage done this would not be a problem but unfortunately

The Fishbone Diagram. How does it work?

The Fishbone Diagram is a Brainstorming based technique explained in depth in our Quality Fundamentals Unit Business Performance Improvement. Its value is that it enables the orderly clustering of possible causes of a problem into groups whilst the brainstorming process is taking place. and links ideas that possibly have some interactive relationship. Without the Fishbone diagram or something like it,

5 W’s and an H. Often referred to as the 5 Why’s. By David Hutchins

This simple technique predates everything that could possibly be described as being the ‘Quality Profession’ and owes more to the likes of Fredrick W Taylor and Frank and Lillian Gilbreth than to any of the latter-day quality guru’s. Originally it was part of a concept called Critical Examination.  Using this concept, an organisation would design,

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